Accessibility Statement Last Updated: 2022-12-13

This is an accessibility statement from Spirited Candle Co LLC.

Spirited Candle Co LLC takes the following measures to ensure accessibility of Spirited Candle Co. Website & Store:

• Include accessibility throughout our internal policies.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Spirited Candle Co. Website & Store is partially conformant with WCAG 2.1 level AA.Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we strive to meet Level AAA Success Criteria at all times. Our site & store use some 3rd party services for processing and managing orders. These 3rd party services may not conform to the accessibility standards we hold ourselves to at Spirited Candle Co. We do our best to communicate with these 3rd party services in order to notify them of their accessibility issues so that they may resolve them. If you have any trouble using our online service please contact us with one of the methods listed, and we will work with you to place your order as well as start working to resolve the issue.

We welcome your feedback on the accessibility of Spirited Candle Co. Website & Store. Please let us know if you encounter accessibility barriers on Spirited Candle Co. Website & Store:

• E-mail: help@spiritedcandleco.com
• Instagram: @spirited_candle_co

We try to respond to feedback within 3 business days.

Spirited Candle Co. Website & Store is designed to be compatible with the following assistive technologies:

Spirited Candle Co. Website & Store is not compatible with:

• Non-evergreen browsers
• Browsers that do not have JavaScript enabled
• Older mobile devices & mobile device browsers (embedded or otherwise) older than 3 years

Accessibility of Spirited Candle Co. Website & Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Spirited Candle Co LLC assessed the accessibility of Spirited Candle Co. Website & Store by the following approaches:

• Self-evaluation

We aim to respond to accessibility feedback within 3 business days, and to propose a solution within 14 business days. We may request more information in order to determine how to best resolve the issue. If further communication is required, the time frame mentioned above may no longer apply. Please contact us by email at help@spiritedcandleco.com, should you be dissatisfied with our response to you.

This statement was created on 11 December 2022 using the W3C Accessibility Statement Generator Tool.